Applications Engineer

Are you an experienced Applications Engineer with a customer-friendly approach and do you have extensive knowledge of the German language? Do you have a passion for AV equipment and would you like to provide support for complex AV connections and applications? Please read further for more information!

This international organization is a worldwide manufacturer and supplier of professional AV equipment. In order to control the hardware, they develop in-house applications using Python. The European headquarters is located in the Leusden region and the support for the products is delivered from this office. For this purpose, they work in language-based teams. Because of their growth ambition they are currently seeking reinforcement for their German-speaking team.

As an Applications Engineer you're responsible for providing remote support to customers. After a call has been received by the service desk, this can be forwarded to you, after which you will immediately look for a solution to help the customer. These are usually issues that need to be resolved in a very short period of time. These are mainly German customers so you will often be required to handle these calls in German.

In order to help customers in terms of content it is important that you have a broad interest in (AV) technology. As an Applications Engineer you will be faced with system- and network related issues, and in addition, it is your task to look for any bugs when recurring incidents arise. Therefore, some experience with application support, Windows, routers, firewalls, and affinity with scripts and / or programming is required.

While working at this organization you'll get to meet many new colleagues that are crazy about technology, so this is a techy place to work! Are you an experienced Applications Engineer and looking for a new opportunity? Feel free to apply!