SAP Application Engineer BI/Analytics

• Resolve incidents related to dysfunctional functionalities (e.g., printers not printing correctly, barcode scanners failing to read codes or process transactions into SAP, IDocs not being processed correctly). You will work based on SLAs to resolve incidents within the specified timeframes per category.
• Run and extend archive jobs, clean tables, and investigate the introduction of new SAP functionalities to prevent incidents or replace custom solutions with standard ones.
• Provide user support, including responding to various user queries, offering advice on change requests, performing routine tasks like rescheduling jobs or extending selection criteria in jobs. Use TopDesk for managing service requests.

• Initiate changes driven by the business to extend or modify existing functionalities. These changes are discussed based on urgency and feasibility in the Change Advisory Board, which includes a business representative and a team lead.
• Conduct impact analyses to propose solutions, estimate realization costs, determine feasibility with standard SAP customization, identify development needs, clarify requirements, and estimate deployment costs. Summarize findings for the team lead to discuss further.

• Participate in projects initiated by the Program Board, typically multi-year projects (2 to 5 years) that usually last more than six months. Projects include a project leader, scope, planning, resources, governance, etc.
• As an Application Engineer, your role in the project will be determined by the project lead. You may serve as the primary contact for all IT-related matters, acting as a bridge between IT and project stakeholders.

The organization is a global leader in digital imaging technologies and the development of high-tech products. They strive to be number one in the market and are constantly looking for opportunities to improve the organization, business, and brand.

As an Application Engineer BI/Analytics, you will play a crucial role in maintaining and managing SAP-based applications, focusing particularly on data analysis and reporting. You will be responsible for ensuring that the application portfolio aligns optimally with the functional requirements of the users. You will identify user requirements, incorporate these into functional and technical designs, and realize and implement the proposed solutions. Additionally, you will act as a sparring partner for the business concerning analytics and reporting. 

• Experience with ERP/Reporting applications and experience with managing software development projects and change management processes. Think about roll outs of SAP, roll outs of SAP modules, migrations from ECC to S4, extensions of SAP functionalities or implementations of new functionalities;
• Bachelor or Master degree in Technical Computing, Industrial Automation or similar;
• Fluent in English both written an verbally;
• Quality conscious, proactive and communicative. 

• 25 holidays and 12,75 ADV based on 40 hours a week;
• A salary up to 5.500 gross a month based on experience and 40 hours a week;
• A 13th month of 8,6%;
• Hybrid working possibilities.